Your Consultation

The Procedure

Step One

Get in touch with us and make an appointment. We will send you a pre-consultation form to fill in once your appointment is confirmed or if it’s a matter of urgency, we can try to fit you in as soon as possible.

Step Two

We adopt a holistic approach to the consultation. We will not only examine your hair and scalp, but we will also collect an array of personal and medical information from you to help us develop an overview of your general health. This will help us in arriving at a more reliable and accurate diagnosis of your condition. We will conduct a trichoscopy scalp and hair examination, and we may even request some hair samples from you for further investigation. The information you provide with regards to your health, medications, diet, and hair care practices will be very useful in helping us help you.

We advise not to wash your hair at least 48 hours before your consultation. If you are having concerns about your scalp, hair loss, hair breakage, or simply need help with your hair care regimen, please contact us to make an appointment.

Quite often, scalp and hair conditions are the results of poor hair care regimens or cosmetic mishaps. It is, however, common that underlying (diagnosed or undiagnosed) medical conditions and lifestyle choices (such as nutrition, drugs and alcohol) are the culprits.

Our trichologist will conduct a thorough consultation (30 to 60 minutes) and may offer a diagnosis at the end of the session or up to 7 days after if further investigation is needed. Sometimes, it is necessary to send you for some blood work, so we can identify the cause of your complaints, and give you more informed advice.

For many of the conditions we encounter, we are able offer some treatment options or recommendations, but we are also happy to refer you to the relevant medical specialists who will be able to help you the most efficiently.

Our Consultation Includes:

  • Full Hair and Scalp Analysis: Manual and Microscopic

  • Microscopic Hair Root Investigation If Necessary

  • Microscopic Hair Shaft Investigation

  • Medical and Dietary Histories Are Investigated

  • A Differential Diagnosis Is Made When Possible

  • A Prognosis Is Made When Possible

Step Three

Depending on the diagnosis, we will offer you our expert advice with regards to the next steps you should take. It could be that we are able to offer you a treatment plan, in which case we will give you a prognosis of your condition and let you know how often you will need to visit our clinic.

In some cases, we may feel that you would be best served by consulting with a medical professional, and we will advise and guide you towards the most appropriate specialist for your concerns. We follow a strict code of conduct and ethics, and only act in your best interest.

Non-Trichological Consultations

Trichology Europe also offers non-trichological consultations for clients who simply want to learn how to take care of their curly or Afro hair types. Such a consultation will include:

  • A Hair and Scalp Examination

  • Current Hair Care Routine

  • Current Hair Care Products

  • Hair Density

  • Hair Porosity

  • Hair Texture and Curl Pattern

  • Hair Expectations

  • Hair Regimen Suggestions

  • Products Suggestions

  • Styling Suggestions

  • Nutrition Advice If Needed

  • A Hair Care History: Chemical Processes (Colouring, Perms, Relaxers, and BKT) and Styling History (Straightening, Braids, Weaves, Wigs, and Twists)


Trichologists are not medical doctors, although a medical doctor can also specialise in trichology. We give you advice based on our best assessment of your hair and/or scalp condition(s). Recommendations for treatments, products, and hair regimen changes are not failproof.

Everybody is unique, and your hair and/or scalp may respond differently due to different internal biochemistry and/or previous and current medical status. It’s very important that you disclose to us any medical conditions you have had treatments for or are currently being treated for.

Always check products ingredients for any allergies/intolerances you may have. We will not be held responsible if you incur any damage that may have been avoided had you disclosed all relevant information pertaining to your health, hair, and/or scalp.

Please contact us for more information on our services.

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